Privacy Policy

Last reviewed December 30, 2019

CareerBuilder Investigations, LLC (CareerBuilder Investigations) is a consumer reporting agency. It is required by the Fair Credit Reporting Act, 15 U.S.C. ยง1681 et seq. ("FCRA") to maintain the confidentiality of all consumer information.

CareerBuilder Investigations obtains information on an individual consumer only upon the request of a user who has a permissible purpose under the FCRA to request information on that consumer. The FCRA requires a user to certify to CareerBuilder Investigations that it has obtained the written consent of the consumer to request information before CareerBuilder Investigations can supply the requested information. The user must submit to reasonable audits by CareerBuilder Investigations to confirm that it is, in fact, obtaining such consents.

CareerBuilder Investigations does not maintain a database of consumer information.

Any information gathered on any consumer may only be provided to the user authorized by the consumer to receive the information. CareerBuilder Investigations cannot and does not share, sell or distribute consumer information with or to any third party other than the requesting party thereof. Any consumer, upon proper identification, has the right under the FCRA to request CareerBuilder Investigations to furnish to the consumer any and all information it may have on that consumer. The consumer has the right to dispute the accuracy or completeness of any information contained in the consumer's file. The consumer's rights under the FCRA may be viewed by clicking on "Consumer Disclosure" on the CareerBuilder Investigations website.

However, CareerBuilder Investigations may be required, upon receipt of a court order to release the information in civil litigation or as otherwise required by law, to disclose information regarding a consumer to law enforcement agencies.


CareerBuilder Investigations maintains the following security measures among others to protect consumer information:

  • Access to confidential consumer information is limited within CareerBuilder Investigations to those who have a need to know the information: obtaining and transmitting information on the consumer or those dealing with a consumer request for information or consumer disputes.
  • Access to CareerBuilder Investigations computer terminals, file cabinets, fax machines, trash bins, desktops, etc. are secure from unauthorized access.
  • CareerBuilder Investigations maintains a secure network to safeguard consumer information from internal and external threat.
  • Any backup data is maintained in an encrypted form.
  • Access by users over the Internet requires a confidential user name and alpha/numeric password, consisting of lowercase letters, uppercase letters, numerals, and special characters (@, #, &, etc.).
  • CareerBuilder Investigations maintains records on each request for information and identifies each user who requested information on a consumer.
  • Employees are prohibited from "browsing" files or databases without a business justification.
  • Destruction of consumer information follows the Federal Trade Commission's requirements that the information be unreadable upon disposal.

CareerBuilder Investigations collects certain information from and about its users three ways: directly from our Web Server logs, from you as the user of the site, and with Cookies.

Web Server Logs

When you visit our Website, we may track information to administer the site and analyze its usage. Examples of information we may track include:

  • Your Internet protocol address.
  • The kind of browser or computer you use.
  • Number of links you click within the site.
  • State or country from which you accessed the site.
  • Date and time of your visit.
  • Name of your Internet service provider.
  • Web page you linked to our site from.
  • Pages you viewed on the site.

Use of Cookies

CareerBuilder Investigations may use cookies to personalize or enhance your user experience. A cookie is a small text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a Web Server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. For example, if you personalize a web page, or navigate within a site, a cookie helps the site to recall your specific information on subsequent visits. Hence, this simplifies the process of delivering relevant content and eases site navigation by providing and saving your preferences and login information as well as providing personalized functionality.

CareerBuilder Investigations reserves the right to share aggregated site statistics with partner companies, but does not allow other companies to place cookies on our website.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies. If you reject cookies by changing your browser settings then be aware that this may disable some of the functionality on our Website.

Personal Information

Visitors to our website may enter personal information in relation to our services. We may request some personal information such as name, address, email, telephone number and other relevant information necessary to provide our services. If you are purchasing services from us and purchase by credit card, this information may be forwarded to your credit card provider. You may also be asked to disclose personal information to us so that we can provide assistance and information to you. For example, such data may be warranted in order to provide online technical support and troubleshooting.

Participating Vendor/Partner Policies

Related services and offerings with links from this website have their own privacy statements that can be viewed by clicking on the corresponding links within each respective website. Vendors, Partners and others who participate in CareerBuilder Investigations services are encouraged to participate in industry privacy initiatives and to take a responsible attitude towards consumer privacy. However, since we do not have direct control over the policies or practices of participating vendors, partners and other third parties, we are not responsible for the privacy practices or contents of those sites. We recommend and encourage that you always review the privacy policies of vendors, partners and other third parties before you provide any personal information or complete any transaction with such parties.

Finally, in the event that CareerBuilder Investigations (or an affiliate) goes through an actual or potential business transition, such as a merger, acquisition, liquidation or sale of all or a portion of its assets, the personally identifiable information we collect will, in most instances, be part of the assets transferred.

Personal Information Disclosure: United States or Overseas

CareerBuilder Investigations does not transfer information to third parties outside the United States or its territories unless such transfer is necessary to provide services. An example would be completion of a background check requiring a report from a country other than the U.S.A.

Changes to this Statement

CareerBuilder Investigations has the discretion to occasionally update this privacy statement. When we do, we will also revise the "updated" date at the top of this Privacy page. We encourage you to periodically review this privacy statement to stay informed about how we are helping to protect the personal information we collect. Your continued use of the service constitutes your agreement to this privacy statement and any updates.

Contacting Us

If you have questions regarding our Privacy Statement, its implementation, failure to adhere to this Privacy Statement and/or our general practices, please contact us at, or send your comments to :

CareerBuilder Investigations, LLC
Atrium Corporate Center
3800 Golf Road, Suite 120
Rolling Meadows, IL 60008

CareerBuilder Investigations will use commercially reasonable efforts to promptly respond and resolve any problem or question.